Thank you for enrolling in our online course! We are confident you will find it valuable. However, we understand that sometimes things don’t work out as planned.
Eligibility for a Full Refund:
If you are not completely satisfied with your purchase, you may request a full refund within 14 days of the original date of enrollment. To be eligible for a full refund, the following conditions must be met:
The refund request must be submitted within 14 days of your initial course enrollment date.
You have not completed more than 20% of the course content. This includes watching videos, completing quizzes, or downloading course materials.
You have not accessed any bonus materials or one-on-one coaching sessions (if applicable).
How to Request a Refund:
To request a refund, please contact our support team at [Support Email Address] with your order number and a brief explanation of your reason for requesting a refund.
Refund Processing:
Once your request is approved, your refund will be processed within 7-10 business days and credited to the original method of payment.
Non-Refundable Items:
Please note that downloadable resources, such as workbooks and templates, are non-refundable once they have been downloaded.
Exceptions:
We may consider exceptions to this policy on a case-by-case basis for documented extenuating circumstances. Please contact our support team to discuss any such situations.